Privacy Policy

Your Privacy Matters at MUSE SAGA LLC

At MUSE SAGA LLC, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and respect. As a premium yoga apparel brand based in Sheridan, Wyoming, serving customers across the United States and worldwide, we understand the importance of transparency in how we collect, use, and safeguard your data. This Privacy Policy outlines our practices regarding the personal information you provide when shopping at musesaga.shop, contacting us, or engaging with our services.

Our mission is to empower you through high-quality, innovative yoga apparel for women, men, and expecting mothers, and we extend that commitment to fostering trust through responsible data practices. By shopping with us, you can feel confident that your personal information is protected by industry-standard security measures, including our partnership with Stripe for secure payment processing. If you have any questions about this Privacy Policy, please contact us at hungdoan.m@gmail.com or +84986477495. Thank you for choosing MUSE SAGA LLC.

1. Information We Collect

We collect information to provide you with a seamless shopping experience, process your orders, and improve our services. The types of information we collect include:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, and shipping/billing address provided during checkout or account creation.

  • Payment Information: Credit/debit card details, Apple Pay, or Google Pay information, processed securely through Stripe. We do not store your payment information on our servers.

  • Account Information: Username, password, and order history if you create an account on musesaga.shop.

  • Communication Data: Information you provide when contacting us via email, phone, or live chat, such as inquiries or feedback.

1.2 Non-Personal Information

  • Browsing Data: IP address, browser type, device information, and pages visited on our website, collected via cookies and similar technologies.

  • Analytics Data: Aggregated data about website usage, such as click patterns and time spent on pages, used to improve our site and services.

1.3 Information from Third Parties

We may receive information from third-party services, such as shipping carriers (e.g., delivery status) or analytics providers, to enhance your experience.

2. How We Use Your Information

We use your information to provide, personalize, and improve our services, including:

  • Order Processing: To fulfill your orders, process payments (via Stripe), and arrange shipping.

  • Customer Support: To respond to your inquiries, provide sizing recommendations, or resolve issues.

  • Website Improvement: To analyze browsing patterns and optimize our website’s functionality and user experience.

  • Marketing and Promotions: To send you newsletters, promotional offers, or updates about new products, if you’ve opted in. You can unsubscribe at any time.

  • Fraud Prevention: To detect and prevent fraudulent activity or unauthorized access to our website.

  • Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. How We Protect Your Information

We take your privacy seriously and implement industry-standard measures to protect your data:

  • Secure Payment Processing: All payments are processed through Stripe, which uses advanced encryption and complies with Payment Card Industry Data Security Standards (PCI DSS).

  • Encryption: Our website uses Secure Sockets Layer (SSL) technology to encrypt data transmitted between your device and our servers.

  • Access Controls: Only authorized personnel have access to your personal information, and they are bound by confidentiality obligations.

  • Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following cases:

  • Service Providers: With trusted partners who assist with order fulfillment, shipping, payment processing (e.g., Stripe), or website analytics. These partners are contractually obligated to protect your data.

  • Legal Requirements: If required by law, court order, or government authority to disclose information.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, with continued protection under this policy.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on musesaga.shop. Cookies help us:

  • Remember your preferences and cart contents.

  • Analyze website performance and user behavior.

  • Deliver personalized content and advertisements.

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website features. For more details, contact us at hungdoan.m@gmail.com.

6. Your Rights and Choices

You have control over your personal information. Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Update or correct inaccurate information.

  • Deletion: Request deletion of your personal information, subject to legal requirements.

  • Opt-Out: Unsubscribe from marketing emails or opt out of data sharing for non-essential purposes.

To exercise these rights, contact us at hungdoan.m@gmail.com with your request and relevant details (e.g., order number or account email). We’ll respond within 30 days or as required by law.

7. International Data Transfers

As a U.S.-based company with global customers, we may transfer your data to the United States or other countries for processing. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards, such as standard contractual clauses, are in place.

8. Third-Party Links

Our website may contain links to third-party sites (e.g., social media or payment providers). We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before sharing information.

9. Children’s Privacy

Our website and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, contact us immediately to request deletion.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on musesaga.shop, and the effective date will be noted at the top of the policy. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out to:
MUSE SAGA LLC
30 N Gould St Ste R, Sheridan, WY 82801
Phone: +84986477495
Email: hungdoan.m@gmail.com
Website: musesaga.shop

Thank You for Trusting MUSE SAGA LLC
We’re honored to be part of your yoga journey and are committed to protecting your privacy while delivering premium yoga apparel. Shop now at musesaga.shop and experience the MUSE SAGA difference.